FAQ’s

faq
How long will my order take to arrive?

We aim to ensure all UK orders arrive within 7 working days and overseas orders within 2-3 weeks. Please note that bank holidays and weekends are not included in our turnaround time. (If an items has gone out of stock after your order has been placed you will be notified).

How can I pay for my order?

We accept payment via PayPal, debit or credit card but do not accept American Express.

Does it mean an item is out of stock if the size/colour is not highlighted in the options?

Yes, if there is a color/size missing from the drop-down menus, then unfortunately we are currently out of stock and that particular choice is unavailable for purchase at that present time.

I need my order in a hurry can you help?

Please contact us before placing your order if your wedding is very close. We can then confirm if the items are in stock and if we are able to meet your delivery requirements.

How can I check the status of my order?

You can check the status of your order by logging into your account on Glitz for the Girls and clicking on Order History. You must create an account when ordering to see your history.

Can I change my order?

Please contact us within 2hrs of placing your order on enquiries@glitzforthegirls.co.uk should you wish to amend your order details.

Do you ship overseas?

We do ship overseas.  However, if your destination does not show on checkout please contact us to check if we do ship to your required country.

Will I receive an email confirmation?

Glitz for the Girls will send you an automatic email notification to confirm receipt of your order.

I have received my order and it is incorrect or damaged.

Please email us on enquiries@glitzforthegirls.co.uk with the details of all damaged or incorrect items within three days of receiving your order.

How do I wash the items?

To ensure that the crystals stay as long as possible on the garments, you need to take a little care when washing. Reverse the garment so that the crystals to not rub against other items. Do not put the water heating to high as this may make the glue soft and the crystals may come off.

DO NOT TUMBLE DRY, as the heat is very hot and you will definately find rhinestones coming off in due course.